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‘My relationship with Tokyo runs very deep.’

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Feature by Michael Canning

Living legend. Creative giant. Entrepreneur. These are just a few of the words that have been used to describe iconic figure John C Jay, whose imagination and influence have transcended borders, shaping culture and design for a generation.

From taking Bloomingdale’s to its height as a cultural force, to leading legendary creative agency Wieden+Kennedy, to his role as President of Global Creative for Uniqlo and fast retailing, John's global perspective is immense. Yet his passion to inspire and connect seems ever expanding, switching his base between New York, Portland and Tokyo. We spoke with John about his creative life in Japan, the intersection of travel and creativity, and where he finds inspiration in Tokyo.

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On where you grew up

I grew up in Columbus, Ohio, USA, as the first son of immigrant parents from China. It was a very humble beginning but filled with support and hope. Ambition was only limited by my family’s life experience of what was even possible. Dreams were simple, but they grew exponentially with time. I learned English by watching car commercials on TV, then going out to the street to identify each brand. It is the ultimate irony that I became a professional in building global brands, and I love cars. I grew up in a laundry, so my long history in fashion and apparel is yet another irony.

‘Tokyo was a part of my career from early on, long before I moved there. I had a lot of experience within Tokyo culture and a growing network long before I joined Wieden+Kennedy.’

On when you began working in Tokyo

I moved to Tokyo in 1998 to open Wieden+Kennedy Tokyo, the agency’s first office in Asia. Later, I opened W+K Shanghai and helped with W+K Delhi. This was a very pivotal time in Tokyo, the middle of the influential Harajuku movement, which coincided with my mid-90s involvement in an emerging street culture through my NYC work for Nike.

However, my relationship with Tokyo culture actually began with my previous role as a Creative Director of Bloomingdale’s. My first friend from Tokyo was Issey Miyake and he introduced influential creative leaders to me. Bloomingdale’s created an all-store promotion based on the culture of Japan, so I spent a lot of time in Tokyo learning about its creative talent and industry. I mounted a show inside Bloomingdale’s on contemporary design, advertising, graphics and pop culture. It was an extraordinary time in Japan.

My first advertising agency experience as a creative was during my Bloomingdale’s years. Even then, I had a separate independent creative consultancy. Through the Dentsu USA office in New York and a key executive, I created many unusual and creative partnerships with Canon and other Dentsu USA clients. I created the graphic images for the opening event of the iconic Tokyo Dome for Suntory; collaborated with design and typography giant Neville Brody and New York artist Anthony Russo. The fight event was none other than Mike Tyson vs. Tony Tubbs; unfortunately, the printing of the posters lasted longer than the heavyweight fight. It was wonderful to see my graphic program amidst the chaos and circus atmosphere of a Mike Tyson championship fight.

I also brought in Canon as a collaborator with my Bloomingdale’s fashion campaigns, utilizing the then-new technology of Canon. I created fashion campaigns for the designer brands at Bloomingdale’s, which appeared as fax images in full-page ads in the New York Times. I  introduced the latest drawings and designs by Claude Montana on the fashion floor via live-time faxes from his Paris atelier. I was even the USA spokesperson in the national Canon ads for their newest technology in color copiers. I could propose almost anything. Japan was a great connection to fuel my desire to expand my scope of creativity.

Tokyo was a part of my career from early on. Long before I moved there. I had a lot of experience within Tokyo culture and a growing network long before I joined Wieden+Kennedy. Overall, I had lots of experience working globally before my agency life.

Portrait at top of page: John C Jay photographed by Dylan Coulter. Above: Inside 'Studio J', John Jay's Global Creative Lab in Portland, USA. Images courtesy John C Jay.

On your relationship with Tokyo

My relationship with Tokyo runs very deep. For years, I always enjoyed the support of Japanese assistants as a part of my staff. I continue this today with two assistants in Portland. I have been able to nurture a long-standing support system in Japan over the years. I have cultivated a network of friends in this and other areas of interest. That curiosity will continue to help me make new discoveries. During my earlier years in Tokyo, it was filled with wonder and excitement. But over time, you learn just how deep this culture is and how difficult it is to really penetrate its protective shell. However, the creative community is extraordinary. People, in an independent Western survey, listed Tokyo as the most creative city in the world.

When I was leaving Portland to open Wieden+Kennedy Tokyo, founder Dan Wieden had one request: ‘Make this new office the hothouse of our network… make it the agency that will develop the most daring creative work in the world.’  I believe I helped to accomplish Dan’s dream. Tokyo means the world to me.

On a piece of creative advice that travels with you

Actually, I have published a list of 10 rules and it’s been translated into many languages online. See John Jay’s Ten Tips for Young Designers, originally published by the American Institute of Graphic Arts in New York but popularized by a John Maeda tweet while President of the Rhode Island School of Design (RISD). If I could write only one piece of new advice, it would be, ‘Working harder than anyone else will be the best investment you will ever make.’

‘Travel humbles you by showing you just how little you really know. You learn that your way is not the only way, and that is invaluable. It is not only a lesson in culture but a primer on empathy.’

On how travel influences you as a creative person

Traveling exposes you to other ways of thinking and living. It can take you outside of your comfort zone. Travel humbles you by showing you just how little you really know. You learn that your way is not the only way, and that is invaluable. It is not only a lesson in culture but a primer on empathy.

Personal treasures. Top: John Jay's boxes of prints containing thousands of photographs from creative projects with many iconic photographers. Bottom: John Jay's 1960 Alfa Romeo Giulietta. Photo by Dylan Coulter.

On something unique to Tokyo’s creative culture

Tokyo’s creative culture is driven by powerful small centers of influence… led by individuals and teams with unique points of view. The island mentality remains even in this global moment. It is the greatest strength and greatest weakness. People often go very deep into a subject matter, therefore its many subcultures rule the outside impression of its creativity.

On something that helped you connect with Japanese culture

My connection to local Tokyo culture in the beginning was through a network of friends that I had met in the West. My work at Bloomingdale’s was a graduate course on the humanities. I traveled to meet with Japan’s most important creators and still do so today around the world.

To some, the creative community can be very insular and it’s difficult to break through. Like any society, it is dependent on the level of trust. For me, having W+K in Japan rekindled friendships with all of the former collaborators and friendships I had during the Bloomingdale’s years.

‘Travel humbles you by showing you just how little you really know. You learn that your way is not the only way, and that is invaluable. It is not only a lesson in culture but a primer on empathy.’

Top left: Roger Federer and John Jay in New York. Top right: 'Art For All' shop inside Uniqlo New York created in collaboration with American art dealer and curator, Jeffrey Dietch. Bottom: The creative library created by John Jay at Uniqlo City. Images courtesy John C Jay.

On building a culture of global creativity at Uniqlo

The first responsibility of a manager or director is to inspire, to lift everyone around them to achieve a higher level of excellence together. In order to expand the creative tools, you can try certain collaborations for mutual learning about other cultures and skills. This collaboration is a means to make more and do more, achieve more than you could alone. These cross-cultural collaborations are extraordinary when you can put together the right team of talent. You must clearly share your goals and demonstrate that you are a team player.

On creativity growing borderless

Creativity is growing because many of the silos of expertise and information are being challenged. Technology has opened the door for so many people to make images, music, designs and communications. This democracy that technology enables lifts a certain level of creative excellence. I hope it is also lifting the expectations of excellence, the appreciation of craft and the depth of ideas. I want the level of excellence to continue to grow. I am not sure it always is. Certainly, our world of efficiency in business is challenging the value and worth of real creativity. Often today, good enough is simply…good enough. The culture of quality is at great risk today, as everyone wants to be ‘a creative’, without investing in the learning and skill. More people are being creative, which has to be good. But what happens to society as we no longer want what no one else has, but rather want what everyone else desires? How does that change the mindset of a maker?

Q: ‘What do you want to be when you grow up?’


A: ‘Famous!’


This has affected our value of creativity.


On where you find inspiration in Tokyo

In Tokyo, I enjoy moments of inspiration in Jinbocho, Tokyo’s used book store district. Nezu Museum, right in the middle of Tokyo’s shopping area of Omotesandō, is a welcome relief from the dizzying consumerism just beyond its bamboo trees; it’s designed by Kengo Kuma. Secret Bars...everyone in Tokyo has their own short list of secret bars that they tend not to share outside of a circle of friends.

On something you recently discovered in Tokyo

Shinagawa Flea Market.

Top: Pages from 'Soul of the Game' book which John Jay designed and co-developed as a passionate tribute to streetball. Bottom: John Jay in front of a mural by Angel Salavec. Images courtesy John C Jay.

On examples of exceptional design in Tokyo

This may not be a correct answer because it is not actually in Tokyo, but you could start in Tokyo. I would take the Shinkansen (bullet train) to Naoshima, the art island in the Seto Inland Sea, and the surrounding art villages and island. It is a wonderful mix of experiences, from the train to a rich mix of old and new architecture, while enjoying wonderful art and food. All in one trip.

On one thing to do if just passing through Tokyo

Get air conditioning.

‘Tokyo’s creative culture is driven by powerful small centers of influence… led by individuals and teams with unique points of view. The island mentality remains even in this global moment. It is the greatest strength and greatest weakness.’

On window seat or aisle

I usually prefer an aisle, except when the plane offers the single seat by the  window.

On Tokyo in one word

The ultimate paradox.

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